Privacy Policy

Last updated: January 2025

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Schedule an appointment or consultation
• Fill out patient forms or medical questionnaires
• Contact us via phone, email, or contact forms
• Subscribe to our newsletter or marketing communications
• Interact with our website or social media platforms

Medical Information

As a healthcare provider, we collect and maintain medical information including:

• Medical history and current health conditions
• Treatment records and progress notes
• Prescription and medication information
• Diagnostic test results and images
• Insurance and billing information

2. How We Use Your Information

We use your information for the following purposes:

• Medical Care: To provide, coordinate, and manage your healthcare and treatment
• Appointment Management: To schedule, confirm, and manage your appointments
• Communication: To respond to your inquiries and provide important updates
• Legal Compliance: To comply with applicable healthcare laws and regulations
• Quality Improvement: To improve our services and patient care
• Marketing: To send you relevant healthcare information and promotional materials (with consent)

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Healthcare Providers: With other healthcare professionals involved in your care
• Insurance Companies: For billing and claims processing purposes
• Legal Requirements: When required by law or to protect health and safety
• Service Providers: With trusted third-party vendors who assist in our operations
• Emergency Situations: When necessary to prevent serious harm to you or others

4. Data Security

We implement appropriate security measures to protect your personal and medical information:

• Secure electronic systems with encryption and access controls
• Limited access to authorized personnel only
• Regular security audits and updates
• Secure physical storage of paper records
• Employee training on privacy and security protocols

5. Your Rights

You have the right to:

• Access and review your medical records
• Request corrections to your personal information
• Request restrictions on the use or disclosure of your information
• Receive a copy of your medical records
• File a complaint if you believe your privacy rights have been violated
• Withdraw consent for marketing communications at any time

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal and medical information for as long as necessary to provide healthcare services and comply with legal requirements. Medical records are typically retained for a minimum of 7 years as required by Indian law.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "last updated" date.

9. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us: