Frequently Asked Questions

We offer comprehensive dermatological treatments including acne treatment, laser hair removal, Botox, fillers, cosmetic peels, PRP therapy, skin tag removal, and homeopathic treatments. We also provide nutrition counseling and personalized diet plans.

Yes, we strongly recommend booking an appointment to ensure you receive dedicated time with our doctors. While walk-ins are accommodated based on availability, appointment patients receive priority.

We are open Monday to Saturday from 10:00 AM to 8:00 PM, and Sundays from 10:00 AM to 6:00 PM. For emergencies, you can call our 24/7 emergency line.

Reflectionz Clinic is located at Shop no. 39, EMP 69, Evershine Moon CHS, Thakur Village, Kandivali East, Mumbai, Maharashtra 400101. We have parking available on-site.

You can book an appointment by calling us at +91 84519 71974, visiting our clinic, or using our online contact form. We will confirm your appointment via SMS or phone call.

Please bring a valid government-issued ID, any relevant medical records, a list of current medications, and your insurance information if applicable. For skin treatments, avoid using heavy makeup on the day of consultation.

Yes, you can cancel or reschedule by calling us at least 24 hours in advance. Same-day cancellations may be subject to a cancellation fee. We understand emergencies happen and handle them case by case.

Please arrive 15 minutes early to complete any necessary paperwork. If you're running late, please call to inform us. Appointments running more than 15 minutes late may need to be rescheduled to accommodate other patients.

Yes, all our treatments are performed by qualified medical professionals using FDA-approved equipment and techniques. We follow strict safety protocols and provide detailed pre and post-treatment care instructions.

The number of sessions varies depending on the treatment type, your skin condition, and desired results. During your consultation, our doctors will create a personalized treatment plan with estimated session requirements.

Pain levels vary by treatment and individual pain tolerance. Most treatments involve minimal discomfort. We use topical anesthetics when appropriate and ensure your comfort throughout the procedure.

Post-treatment effects vary by procedure but may include mild redness, swelling, or sensitivity. We provide detailed aftercare instructions and are available to address any concerns during your recovery.

Results timing varies by treatment. Some treatments show immediate effects, while others may take several weeks or months. Our doctors will discuss realistic timelines during your consultation.

We accept cash, credit cards, debit cards, UPI, and other digital payment methods. Treatment packages can be paid in installments as discussed during consultation.

We accept most major insurance plans for medical treatments. Cosmetic procedures are typically not covered by insurance. Please contact us with your insurance details to verify coverage.

No, we believe in transparent pricing. All costs are discussed upfront during your consultation. Any additional treatments or products will be recommended and priced separately with your consent.

Yes, we offer package deals for multiple sessions of the same treatment, which can provide cost savings. Package details and pricing are discussed during consultation based on your treatment plan.

Laser hair removal provides long-lasting hair reduction. Most patients experience 80-95% permanent hair reduction after completing the recommended series of treatments. Occasional maintenance sessions may be needed.

Botox results typically last 3-6 months, depending on the treatment area and individual metabolism. Regular maintenance treatments help maintain optimal results and may extend duration over time.

Chemical peels can be customized for different skin types and concerns. During consultation, we assess your skin type and choose the appropriate peel depth and formulation for optimal and safe results.

PRP (Platelet Rich Plasma) therapy uses your own blood platelets to stimulate healing and collagen production. It's effective for hair restoration, skin rejuvenation, and treating acne scars.

Preparation varies by treatment. Generally, avoid sun exposure, certain medications, and skincare products as advised. We provide detailed pre-treatment instructions specific to your procedure.

Side effects are typically minimal and temporary, such as mild redness or swelling. Serious side effects are rare. We discuss all potential risks and side effects during your consultation.

Most treatments allow you to return to normal activities immediately or within a day. Some procedures may require a few days of downtime. We provide specific post-treatment guidelines for each procedure.

We conduct patch tests when appropriate and maintain detailed allergy histories. If you experience any allergic reactions, contact us immediately. We have protocols in place for managing adverse reactions.